The primary role is to manage and plan how services are delivered and contribute to the process of strategic planning, influencing and responding to organizational priorities. Working with the Executive Team, appropriate Service level chiefs, Associate Chiefs of Staff and program coordinators. This position directly reports to the Chief of Staff and will provide direct supervision for approximately 63 FTEEs, with a mix of clinical and administrative employees. VA offers a comprehensive total rewards package. VHA Physician Total Rewards. Recruitment Incentive (Sign-on Bonus): May be authorized to a highly qualified candidate. Pay: Competitive salary, annual performance bonus, regular salary increases Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory CME: Possible $1,000 per year reimbursement (must be full-time with board certification) Malpractice: Free liability protection with tail coverage provided Contract: No Physician Employment Contract and no significant restriction on moonlighting The incumbent is expected to display leadership acumen sufficient to provide direction for single and complex programs in the delivery of care. The incumbent is expected to have strong interpersonal skills and demonstrate a commitment to an interdisciplinary approach to patient care delivery. The incumbent is expected to demonstrate the ability to coordinate a broad continuum of programs and demonstrate abilities to work well within a senior management team. The incumbent is expected to demonstrate skills in providing clinical interface with academic affiliates and other key stakeholders and display experience. The incumbent expected to perform sufficient direct patient care to maintain clinical competency. Duties include but are not limited to: Function in lead management role within the Medicine Services. Each member of staff has a reporting relationship, through their line supervisor, to the Service Chief. Develop and implement measures to ensure efficiency and effectiveness in the designated areas of responsibility. Develop and execute a Medicine Service Business Plan for the Chief of Staff of the medical center. Develop annual budgetary reports based on quality activity and financial information and projections. Be accountable for resources used, directly and indirectly, by the Chief of Medicine. Promote and develop measures to enable the Director to monitor Medicine Service staff individual performance and to assess clinical outcomes; and addressing performance issues at Director, Team and individual level. Quality Improvement: Directs the continuous measurement and improvement of the quality of care provided by the Medicine Service. Maintain inventory of CIH approaches offered at VHA facility, including gap analysis as it relates to CIH approaches that must be offered by VA/community per Directive 1137. Create strategic partnerships with VHA facility program directors and service line chiefs. Collaborate with other Medicine Service Chiefs, VISN leadership, and VA Central Office (OPCC & CT) staff on program development issues. Collaborate with VA leadership. Provide strategic clinical input and ensure effective advice to the Service line ACOS, service line chief, and executive team. Education: Plan and direct the educational and clinical experience of any potential trainees, including psychology interns and postdocs; medical students, residents, and fellows; or other disciplines assigned to the Medicine Service. Supports clinical training and continuing professional development. Research: Collaborate effectively in developing, conducting and evaluating research activities and programs with VA Central Office and VAPORHCS/OHSU partners. Human Resources Management: Participate in the selection of Medicine Service team members, Oversee the recruitment of permanent, temporary and locum staff. Provide direct line supervision to program coordinator/specialist for Medicine Service. Demonstrate exemplary interpersonal effectiveness: build and sustain relationships, resolve conflict, handle negotiation effectively, and develop collaborative working relationships. Display empathy, empowers others, and possesses written and oral communication skills. Provide excellent Customer Service: integrate customer service, include patient satisfaction and stakeholder support, into management plans. This service chief is a customer-driven executive, who enhances internal and external customer satisfaction. handle complaints effectively and promptly; ensure a customer-centered focus in direction and daily work; use customer feedback in planning and providing products and services and encourage subordinates to meet or exceed customer needs and expectations. Perform administrative duties as assigned by the Chief of Staff. Work Schedule: Monday - Friday, 7:30am to 4:00pm. Subject to change based on the needs of the facility U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement. Your application, resume, C.V., and/or other supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. NOTE: A formal pay-setting process will be used to determine your salary. The salary may be at any point in the range listed for this vacancy. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. Veterans' Preference Note: Preference eligible candidates and other Veterans will be given preference when qualification of candidates are approximately equal for Title 38 positions in VHA. When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.